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Scrapbooking Stores Top 50

Best Scrapbooking Sites, Digital Scrapbooking, Scrapbook Supplies, Reviews, Awards

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Crafty Little Devils we are an on-line mail order craft supplier for the cardmaking & scrapbooking craft enthusiasts in Spain & Gibraltar.

Frequently Asked Questions


  1. Do you have a shop I can visit?
  2. How do you place an order?
  3. Can I leave my shopping cart to go shop for another item?
  4. Can I save my cart?
  5. Do you have a minimum order value?
  6. Do you offer discounts on large volume orders?
  7. Do you sell to wholesalers?
  8. Can you give me the contact details of one or more of your wholesalers/suppliers?
  9. What forms of payment do you accept?
  10. Paypal payment problems?
  11. Can I place an order over the phone?
  12. What are your shipping costs?
  13. What does Pickup Rate mean?
  14. Do you personalize items?
  15. Can I return an item I purchased from your site?
  16. If I cancel an order I have already placed, how long will it take to receive my refund?
  17. Do you have a mail order catalogue?
  18. How can I make sure you have received my order?
  19. What if an item I order is not in stock?
  20. Can I change an order after I have sent it in?
  21. How can I track my package?

  1. Do you have a shop I can visit?

    No, we supply our goods by mail order only. If you are local, you are welcome to pick up any orders that you have placed on the website but we are not geared up for personal shoppers. If you want to do this please enter "PICKUP RATE" in the SHIPPING instructions on the checkout page and we'll let you know when your order is ready to be picked up.

    Note:

    We may from time to time be at local car boot sales, craft fairs and fetes so always look at the our website calendar for any events and dates.

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  2. How do you place an order?

    Simply look around the product range of Crafty Little Devils adding the products you require to your shopping cart as you go. When you have finished shopping, proceed to the checkout where you will be asked to register (if not a member already) with Crafty Little Devils by filling out the simple online form and creating your own unique password, making shopping easier the next time you visit us. You can keep a check on what you have in your shopping cart and amend its contents at any time.

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  3. Can I leave my shopping cart to go shop for another item?

    Yes, just click the continue shopping button. Our system will continue to add items to your shopping cart. When you are finished, just click checkout .

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  4. Can I save my cart?

    All of the items placed in your shopping cart are automatically saved for up to 60 days. If you are experiencing problems with your cart, please go to Internet Options in your browser and enable cookies.

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  5. Do you have a minimum order value?

    There is no minimum order.

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  6. Do you offer discounts on large volume orders?

    We do offer bulk discounts on some items. If a product has a quantity discount available, you will see it listed in the description of that item.

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  7. Do you sell to wholesalers?

    We are an online retail store. We sell a variety of products made by different manufacturers. We also do manufacture products ourselves but we are unable to sell to wholesalers.

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  8. Can you give me the contact details of one or more of your wholesalers/suppliers?

    No, it is not in our interests to reveal our suppliers.

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  9. What forms of payment do you accept?

    We accept all major credit or debit cards payments via PayPal, the fast, safe, easy way to pay on-line. You may also pay via your own Paypal or Nochex account to our account plus cheques in Pound Sterling or Euros are also excepted. All cheques should be made out to Francisco Godino. More information available Here.

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  10. Paypal payment problems?
    The most common problem is that the billing address field is not correct? This must be the registered address of the card. So for example your have a UK card registered in the UK but you live over here in Spain. Don't use your Spanish address it will not get processed.

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  11. Can I place an order over the phone?

    No, We recommend that all orders are via this website this way no mistakes can arise in products ordered and shipped. If there is any questions regarding products, specials or customised work please use the Contact us form.

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  12. What are your shipping costs?

    All information you need can be found Here.

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  13. What does Pickup Rate mean?

    The Pickup Rate in the shipping section while processing your order is a free option of receiving your goods in person by appointment only.

    This option is available at any car boot sale, craft show, fete or fair that we may be present at which you can visit and collect your order in person.

    These events will appear in our events calendar which can be found by clicking the links located at the top or bottom of our website.

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  14. Do you personalize items?

    We do offer personalization of some items (handmade greeting cards, toppers, tags, bookmarks and etc). Please note however that personalized items are Non-refundable. If you require any further information please contact us using the Contact us form.

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  15. Can I return an item I purchased from your site?

    All information you need can be found Here.

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  16. If I cancel an order I have already placed, how long will it take to receive my refund?

    Please allow 5 business days for us to process your refund. The refund will be paid in the same form as the original order was paid for. Please note if paid by Paypal if we are unable to retrieve the transaction fees back this will be deducted from the refund amount.

    Please note if order has been dispatched already then order can't be cancelled so not refund can be processed.

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  17. Do you have a mail order catalogue?

    No we don't. We are constantly adding new products so any printed catalogue would be quickly out of date. Our full range of products is shown on this website.

    You may print of our Online Catalogue.

    You may print of our Online Pricelist.

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  18. How can I make sure you have received my order?

    You will receive an order confirmation through your email. That is why it is very important to enter a valid email address when creating an account. You will also receive a delivery confirmation email when your order is ships.

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  19. What if an item I order is not in stock?

    If an item is not in stock, it means either it was such a good seller that we sold out of it quickly or it may of been a limited stock item or that it has been backordered with the manufacturer. If we just ran out of it, we have probably already placed a reorder. Either way we will contact you to let you know how long it will be before you receive it. Further information Here.

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  20. Can I change an order after I have sent it in?

    If you made a mistake on your order, want to add to it, or need to cancel it altogether, please contact us immediately through emailing us by using the Contact us form. If the order has not been sent, we will be happy to make any changes needed.

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  21. How can I track my package?

    When we ship your order we send you an email to confirm this but a tracking number will only be supplied if you opted for registered/signed for your shipping option. Then you can go to " My Account " click on view order and you will see your order details online with a track your order button click and enter tracking number in appropriate place and your done.

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